THE MINISTRY OF LEAN

Exploring the place of lean in government services

Organisations and interviews in this issue include: Commonwealth Bank of Australia, Care Quality Commission, TriHealth, Newsprinters UK, Academi Wales, Joe Bell, Bill Bellows, Valeocon Management Consulting and Nycomed.

Spreading the word

LMJ visits Newsprinters UK, the Scottish printing presses recently awarded the Shingo Prize.

Sharing the caring

The Care Quality Commission (CQC) is the independent regulator of health and social care in England. Their ICT commercial manager, Darren Spark talks to LMJ about lean practices.

Wales: the land of the lean

We interview Tony Mizen, the head of continuous improvement and change at Academi Wales, to see how you go about the mammoth task of leaning an entire country.

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