John Bicheno reviews Kevin Duggan’s Design for Operational Excellence, McGraw Hill, 2012

This terrific book, already on the prescribed list for the MSc in Lean Operations, follows Kevin’s earlier work on mixed model scheduling.

Scheduling is at the heart of lean.

Someone once said, “Failing to plan is planning to fail.” Looking around, it seems that organisations have been listening, as there is a lot of planning going on.