Editorial board member Keivan Zokaei comments on two articles that appeared in the last issue of LMJ, one by Sarah Lethbridge and one by Bill Bellows.

LMJ editorial board member Wendy Wilson, from Warwick Manufacturing Group, reflects on the article on the Toyota Sales Logistics system appeared in the last issue of the journal.

Klaus Lyck Petersen, group process manager at Solar Group, an international technical wholesaler of electrical, heating, plumbing, and ventilation components, explains how the company went from silo-thinking to process-thinking, and shares with LMJ the opinion of employees working in different subsidiaries.

FIRST STEPS

Szabolcs Molnár, president and founder of the Lean Enterprise Institute Hungary, introduces this LMJ special focusing on examples of lean transformation in the Eastern European nation.

Mark Axler of MAON and Andy Evans, head of ICT at the East Midlands Ambulance Service, discuss the contribution systems thinking has made to the National Programme for IT in EMAS’ Trust.

LMJ talks to junior staff at three organisations, two manufacturers (the SCGM of our own Lean Diary and chewing gum manufacturer Wrigley) and Westminster City Council.

The contrasts in the June issue were fun, showing that lean service is still an area of great debate.