Andy Gibbins, managing director of GLAS Consulting, and Kefah El Ghobas, senior specialist at Dubai’s Road and Transport Authority (RTA), discuss how the Middle East is understanding and addressing the need for operational excellence.

Bill Bellows, associate fellow at United Technologies’ Pratt & Whitney Rocketdyne division and LMJ’s editorial board member, shares a brief proposal for the integrated use of Micro and Macro System Model.

Norman Bodek, president of PCS Press and LMJ’s editorial board member, and David Fennig, a senior at Portland State University’s Business School, explain the Harada Method, a system to consistently develop people within a business in order to achieve improvement.

MEMO TO DIRECTORS

We are facing difficult times, but the challenge can be met with our new lean programme.

SCGM’s CEO, Sandra Cadjenovic, gives LMJ an account of what the company has accomplished on the field in the last month.

With a massive backlog of orders for its new 787 Dreamliner, Boeing understands that developing a leaner and more integrated supply chain is crucial. Roberto Priolo speaks to two of Boeing’s UK suppliers.

AMERICA, THE LEAN

John Shook, chairman and CEO of the Lean Enterprise Institute, introduces LMJ’s special on lean in the USA, identifying the key lessons we can learn from the case studies included in this month’s edition.

A VALUE CREATING PARADIGM

Dr.

Drew Locher is managing director of Change Management Associates in Mount Laurel, New Jersey, and a Shingo Prize-winning author.