GKN’s Peter Watkins explores the pros and cons of hiring a consultancy to support your lean journey, looking at his own experience and that of other lean leaders, and gives some practical tips for you not to get lost in the immense ocean of available offers.

Jane Bishop, senior clinical lead with the Leading Edge Group, outlines the role that lean can make in a hospital Emergency Department and the urgent need to develop a national consensus amongst medical professionals, Government and academia.

MADE IN LEAN ITALY

Arnaldo Camuffo, professor of management at Milan’s Bocconi University and scientific director of the Lean Enterprise Center of Italy, CUOA Foundation, introduces this country special talking about the status of lean in Italy.

Roberto Priolo (RP) visits yogurt manufacturer Yeo Valley’s Blagdon site and discusses the company’s lean programme and the main mistakes that were first made, speaking with group CI and yogurt manufacturing manager Steve Welch (SW), communications director Graham Keating (GK) and continuous improvement manager Chris Coles (CC).